Securitaly srl offers assistance for iAccess products. After-sales service is an index of quality and efficiency, guaranteeing first and foremost customer satisfaction and the functionality of the product purchased.
All iAccess products have a warranty period of 24 months (extendable up to 5 years).
It's possible to extend the warranty of some iAccess products during the purchase process.
The basic warranty is 2 years, there are extensions to 3 or 5 years.
The cost of the iAccess warranty extension varies depending on the type of product you are purchasing.
The iAccess Extended Warranty Service is the best way to guarantee your product for up to 5 years at a low cost.
iAccess products have a "14 day satisfaction guarantee". If you are not completely satisfied with the device purchased, you can return it to us in its original packaging, undamaged and exactly as received, within 14 days of receipt and we will refund the purchase price, with the exception of transport costs. The return shipment to our center is the responsibility of the customer.
For further details, please refer to the Right of Withdrawal section.
Before filling out the RMA form online, make sure you have the model and serial number, which are essential to open a possible practice of return.
Fill out the form in all its fields and carefully read the conditions of return.